1. Data Controller
Aira Softix s.r.o.
Registered address: Záhřebská 562/41, Vinohrady, 120 00 Prague 2
Company ID: 243 84 135
Email: support@melirana.com
2. Data We Process
- Name (if provided)
- Email
- Phone number
- Request text / information submitted via the form
- IP address
3. Purpose of Processing
- Processing and fulfilling your request
- Communication regarding your request
- Ensuring security and preventing abuse
4. Legal Basis
Performance of a contract (Art. 6(1)(b) GDPR)
5. Data Retention Period
Data is stored for the time necessary to process the request and subsequent communication (usually 12 months).
6. Data Sharing with Third Parties
Data may be processed by service providers:
- hosting providers,
- email services,
- form management tools,
- the FAPI application (FAPI Business s.r.o.) for order administration.
7. Cookies
We use only technical cookies. Analytical or marketing cookies are stored only with your consent.
8. Your Rights under GDPR
- right of access,
- right to rectification,
- right to erasure,
- right to restriction of processing,
- right to object.
Please send requests to: support@melirana.com.